The loss of a loved one comes with a lot of questions. What do I do next? Who can I turn to? How will I get everything done? How much does a memorial cost? We have decades of expertise in the funeral and cemetery profession, and as a result, we also have the answers you’re likely looking for. Please browse our list of frequently asked questions below, and contact us for further assistance.
A death has occurred. What do I do first?
We understand this is a very emotional time, but there are professionals that will help you get through this. First, contact a local funeral home to inform them that a death has occurred and make arrangements to have them take your loved one into their care. Second, contact Eternal Resorts at 844-717-8591 and provide us with the information of the funeral home you have selected. Our professionals will connect with the chosen funeral home and will start the coordination process of transporting your loved one to the chosen Eternal Resorts destination, after local services have been completed.
How do I transport my loved one’s body to an Eternal Resort destination?
For international transportation, Eternal Resorts will work with your chosen funeral home to coordinate all transportation logistics. Once the necessary paperwork is complete and validated, Eternal Resorts will be your personal concierge for the safe transport of the remains to the property you selected. If the loss occurs near one of our U.S. locations, please contact the location directly to arrange pick-up.
Does Eternal Resorts offer both burial and cremation memorialization options for my loved one’s remains?
Eternal Resorts destinations offer myriad burial and entombment options, including traditional cemetery burial, mausoleum crypts, cremation memorial options (columbaria niches) and more.
Does Eternal Resorts have crematoriums on-site?
While each location is different, most of our locations have full-service funeral homes and crematoriums on site. In the event one does not, we have built long-standing relationships with local partners to provide all-inclusive services and a seamless experience to the distinguished families we serve.
How much does it cost to reserve a plot at an Eternal Resorts destination?
Eternal Resorts offers property at virtually every price point. Like any real estate purchase, the location, size and features largely dictate the price. We offer property ranging from single cremation niches to large custom estates from as low as $10,000 USD into the millions.
Can I design my own memorial for after I pass away?
Absolutely. Our talented team of designers highly encourages preplanning. The objective of a personalized memorial is to tell your story. Your personal journey. The legacy you wish to leave behind. So who better to help guide the process than you?
Can I transfer or gift a plot that is in my name to another person?
At Eternal Resorts, we make it easy to transfer interment rights. We will help guide you through the paperwork process that is designed to protect you, your property rights and each location. No matter what, know that you don’t have to do this alone. We’re here to help you with all the details should you choose to transfer, gift or sell back your property.
Can I choose my exact burial site?
Certainly. The process of purchasing burial property guarantees you the exact spot you purchase for eternity. At Eternal Resorts, we take property selection very seriously to ensure you get exactly what you want in terms of location, view, proximity, direction energy, natural feng shui and more. This process is sacred, and we guarantee your selection will be (and stay) exactly that: yours.
Does Eternal Resorts do funeral services or only burial and memorialization?
Eternal Resorts properties are all full-service memorialization properties specializing in comprehensive funeral services. We offer everything from basic services to large-scale productions. We are expertly equipped to manage every detail, from the moment a death occurs to final placement in one of our luxury properties–and we handle every detail with the utmost care and respect.
Are there any religious or cultural restrictions at Eternal Resorts?
Eternal Resorts embraces and encourages the celebration of all identities and communities. That’s why all of our luxury memorialization locations are interfaith and multicultural. In short: all are welcome at Eternal Resorts.
What types of family and visitor services do Eternal Resorts provide?
Each Eternal Resorts location is open 365 days per year, with most parks open from sunrise to sunset. We encourage frequent visitation of your ancestors, and invite you to utilize our facilities and staff to the fullest during your time with us. We also offer video services for funerals and events for those who are unable to attend in person. That’s just one example of how our locations leverage the latest technology to break down geographic barriers to promote greater interactivity with your loved one’s property.
Are there limitations to the amount of burial property I may purchase?
At Eternal Resorts, there are no limitations to the size or type of property you can purchase. Our destinations are ideal for large, multigenerational families that require larger lots of land so that they can stay connected for eternity.
How are Eternal Resorts different than regular cemeteries?
We are creating an all-new model for burial and memorialization, and it comes with three important differences. First: location. Eternal Resorts are set on some of the world’s most lush, natural landscapes—exactly where our luxury customers want to spend eternity. Second: product. We offer memorialization options beyond compare. From standard elegance to custom designs, our burial sites simply cannot be matched. And third: people. Our team represents the finest, most compassionate and caring professionals, and they’re all here for you.
Can I customize my memorial?
Creating a permanent memorial is akin to telling a story. It’s about translating a life and all its loving memories into a single site, which is why we are experts in tailor-made memorialization. No request is out of reach, and we strive to help you make your final masterpiece a place your family will be proud to visit.
Can I visit Eternal Resorts destinations before I make a purchase?
It would be our pleasure to give you a personal tour of any Eternal Resorts location so that you can experience the serene beauty of our parks firsthand. Please contact the destination of your choice directly to arrange a tour today.
How do I visit my loved one’s burial site in the future?
Eternal Resorts are built to provide respectful and resort-style destinations of remembrance time and time again. We have longstanding histories in our communities and our parks are protected by perpetual care funds for eternity, so every trip becomes a most inspiring event. Each visit, you will be embraced and renewed in an atmosphere of peace and luxury–an experience you’ll want to share with your family for generations to come.
Who is authorized to sell on behalf of Eternal Resorts?
Eternal Resorts, has authorized selling agents in the United States, Hong Kong, Shanghai and Japan. A list of representatives can be found here: Eternal Resorts Authorized agents list